Here you can learn a little about the team behind GTS Tours.
GTS Manager
GTS Manager
+44 1223 783674
Luigi brings extensive experience in tourism, events and international group travel to the GTS team. With a background in Tourism and Event Management, he has developed a strong understanding of the planning, coordination and attention to detail required to deliver successful group programmes.
Specialising in inbound travel to the UK, Luigi works closely with clients, suppliers and partners to coordinate everything from accommodation and transport to complex itineraries and last-minute challenges. His practical approach, problem-solving skills and genuine passion for working with people help ensure that every group receives a smooth and memorable travel experience.
Favourite City: London
Attractions & Ground Handling Manager
Attractions & Ground Handling Manager
Dani was born and raised in beautiful Sicily, where her love for travel, culture, food, and discovering new places began at an early age. After completing her Master’s degree in Tourism Management, Dani moved to the UK to start her career in the industry.
She first joined the company in 2012, and over the years she has grown both professionally and personally, gaining valuable experience and a deep understanding of the travel industry.
Her Sicilian warmth, enthusiasm, and love for people are a big part of who she is. Outside of work, she loves travelling, discovering new places, and spending time with her family. After many years in the industry, Dani feels lucky to do what she loves.
Favourite Day Trip: Rome Tour with Spritz & Pasta Making Class
Sales & Marketing Manager
Sales & Marketing Manager
07743927159
Erin has been a member of the GTi team for over five years, progressing from administrative roles into sales and, more recently, B2B marketing and partnerships. Her experience across multiple areas of the business has given her a strong understanding of client needs and the operational aspects of group travel. With an educational background in Environmental Sustainability, Erin is passionate about promoting destinations responsibly and meaningfully. Her commitment to community connections shapes her approach to destination promotion, helping to build strong relationships with local stakeholders and industry partners while showcasing memorable experiences that support local communities.
Favourite Day Trip: Dublin Day Tour with Guinness Storehouse & Temple Bar Experience
Operations Executive
Operations Executive
With a strong background in travel, hospitality and customer service, Aïda has built a career around ensuring that every stage of the guest journey is fluid and well managed. Her experience spans travel agency operations, luxury hospitality, guest services and logistics, giving her a well-rounded understanding of both the operational and customer-facing sides of the industry.
Over the years, she has developed expertise in organising individual and group travel, handling complex reservations and special requests, resolving customer concerns, and delivering personalised service in international environments. Her experience has strengthened her ability to anticipate needs, manage unexpected challenges and deliver high standards of service.
A native speaker of Spanish, Catalan and French, and fluent in English, she brings a multicultural perspective and strong communication skills to every client interaction.
Favourite City: Paris
Operations Executive
Operations Executive
Claudia has over nine years of experience in the travel and tourism industry, having worked in a variety of roles including operations and logistics, travel agency sales, as well as hands-on experience working in holiday resorts in Europe. Having worked in such varied roles, she has a strong understanding of what goes into creating a successful trip. Her background in customer service has reinforced the importance of delivering exceptional experiences, and she takes great pride in providing a thorough, detail-oriented service. Passionate about creating seamless travel experiences, Claudia enjoys working closely with clients, groups, suppliers, and tour leaders to ensure every trip is a memorable success.
Favourite Musical: Hamilton
Operations Executive
Operations Executive
With a background in Tourism Management and Destination Planning, Natasha has built her career around creating meaningful travel experiences and ensuring that the details run smoothly. Over the years, she has gained experience across travel consulting, bespoke experiences, supplier relations and group travel operations, developing a strong understanding of both the creative and logistical sides of tourism.
She is particularly passionate about discovering unique local experiences, building strong partnerships with suppliers and finding smarter ways to improve travel processes through technology. With an international background and the ability to communicate in Spanish, English, and Serbian, Natasha brings a multicultural perspective and a passion for creating memorable and seamless journeys.
Favourite City: Barcelona
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